Privacy Policy

Our Commitment to Your Privacy

At Medique Health, we are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information in accordance with the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”). We collect personal data to provide the best possible care and service. We adhere to all applicable privacy and security laws, including the GDPR.

What Personal Data We Collect

When you use the contact form on our website, we collect the following personal data:

  • Your name
  • Email address
  • Subject
  • Phone number
  • Company name (if provided)

By filling out the contact form, you authorize us to use the information you provide to contact you and respond to your requests for information, quotes, or other inquiries.

How We Use Your Personal Data

Any personal data you provide through the contact form will only be used by Medique Health. We will not share your information with any third parties unless you have given explicit permission or requested us to do so.

We store your personal data for as long as necessary to fulfill the purposes for which it was collected, or until we no longer have your consent to retain it. The purposes for storing your personal data include:

  • Responding to your requests for information, services, or other inquiries
  • Providing relevant information related to your requests, services, or ongoing medical issues
  • Performing services such as blood tests during the required service period
  • Informing you of any important issues after a service has concluded
  • Marketing (with your consent and/or where permitted by law), such as sending information or news about our clinics and services
  • Enabling Medique Health to supply services to you in other ways not outlined above

Your Rights Under the GDPR

We are committed to upholding your rights over your personal data in accordance with the GDPR. Under the GDPR, you have the right to:

  • Be informed about the collection and use of your personal data
  • Request a file of the personal data we hold about you
  • Request that we amend any inaccurate or incomplete personal data
  • Request that we stop using your personal data for a specific purpose, even if you previously consented to its use
  • Request the erasure of your personal data, even if you previously consented to its retention (excluding any data we are required to keep for administrative, legal, or security purposes)
  • Lodge a complaint with your competent data protection authority if you believe we have not met our privacy obligations

Automated Spam Detection

Personal data provided through the contact form on our website may be checked through an automated spam detection service.

Security Measures

We take appropriate security measures to prevent reauthorized access, disclosure, modification, or destruction of your personal data. In the event of a data breach, we will inform you as soon as possible and advise on the actions you can take.

Disclosure of Personal Data

We may be required to disclose personal data upon request by public authorities.

Changes to This Privacy Policy

We may update this privacy policy at any time, for example, if there are changes in the law or our business activities.

Contact Us

For more details about the use of your personal data or if you have any questions about our privacy practices, please contact us:

Medique Health

Unit 3 Ealing Road, Great West Quaters, Brentford, England, TW8 0GD
Phone: 07389196457
Email: info@mediquehealth.co.uk

Thank you for trusting Medique Health with your healthcare needs.